MY EXPERIENCE

Background & Expertise

CSSi
Director, Project Management 

March 2021 - Present

  • Implemented project management best practices from both Predictive and Agile approaches increasing on-time delivery of products by 30%

  • Exceptional communications skills and instincts when engaging a wide range of stakeholders to include clients and, physicians, management team/staff, board of directors, other leaders, academic and industry leaders in vision related technology, and government agencies.

  • Ability to analyze the competitive landscape for services provided and develop a strategic plan that positions the organization for growth in order to meet the needs of the customer base.

  • Implemented daily standups and programming discussions to decrease email and delays

  • Developed follow-the sun support team to ensure ongoing technical support for clients decreasing escalations by 75%

SKYLINE TECHNOLOGIES GROUP

Director, Program Management 

July 2019 - March 2021

  • Created EPMO/Center of Excellence (CoE) delivering 60 million in IT Services to commercial and governmental clients through training, mentoring, implementing Program/Project Management Best Practices

  • Participated with Executive Team developing strategic planning for Vision, Mission, Strategic Objective, Quarterly Scorecard process, and aligned with EPMO strategic planning, objectives and measures for Programs, Projects (Predictive, Agile), and Customer Success Management (CSM) team

  • Partner across cross-functional teams (Product, ITSM, ITBM, EPMO, CSM) to align processes for delivery of 60 inflight projects/programs, while implementing SAFe, ACP, and Predictive Management/Delivery processes

  • Achieved stated objectives to transition EMPO to profit center for the organization, with certified PMP’s and ACP’s, Project Support teams, and Technical Writing team to demonstrate consistent, repeatable, transparent project success

  • Instructed, coach and mentored 27 individuals in Project Management (PMP), Agile (SAFe), ACP, and Program Management (PgMP) 8 individuals completed training and were certified as PMPs in the first 7 months

PROJECT CONCEPTS

Chief Technology Officer / Director, Program Management

September 2016 - July 2019

  • Led the IT operations, corporate development and strategic planning focused on driving core competencies through building, managing, staffing, and growing a global management consulting firm delivering Program excellence for multi-national organizations

  • Created, customized, and optimized best practice based process and standards to more efficiently and successfully deliver projects achieving quality business solutions while exceeding expectations and ensuring organizational profitability

  • Provided Program Management and Management Consulting on multiple contracts including large eCommerce solution for Aspen Dental, and led 2-year transformational change initiative for a 100 year old engineering firm focused on process improvement and technology adoption in conjunction with an HRIS and Deltek.  Integrated data warehouse achieving an 97% increase in data accuracy, 300% process accuracy, decreased costs by $4MM, and eliminated issues through cultural inclusivity and efficient communication processes  

  • Responsible for mentoring and coaching program/project managers delivering professional services through agile and predictive methodologies leveraging strategic management for contracts in excess of 50 million / 100+ geographically distributed high performing teams

 

Key Achievements:

  • Negotiate, managed, implemented, and messaged a 2-year transformational change initiative for a 100 year old engineering firm focused on process improvement and technology adoption in conjunction with an HRIS, accounting integrated data warehouse for a $250MM engineering firm. Project achieved a 97% increase in data accuracy, 300% process accur6,acy, decreased costs by $4MM, and eliminated issues through cultural inclusivity and efficient communication processes.  

  • Led a global team focused on an Agile driven conversion from an AS400/DBPlus to a AngularJS/SQL cloud-based application. Provided mission critical services to over 700 sites around the country leveraging a combination of offshore/onshore resources to achieve a cohesive rollout.

VALSATECH

Chief Technology Officer

December 2012 - September 2016

  • Architected enterprise and global strategies for organizational global expansion focusing on virtual and on-site teams delivering software development applications, infrastructure services, and technology support to multi-national client base

  • Established corporate technical vision leading the technology development and aligning initiatives with strategic objectives ensuring resources are used efficiently, securely and safely

  • Managed on-prem and cloud based infrastructure and development teams for initiatives and ensured consistent methodology and tools were implemented effectively to ensure project success and supporting organizational growth through expanding and implementing process standards, best practices, and organizational governance across initiatives

  • Provided portfolio management services to District of Columbia government agency in the collection, aggregation and management of historical personnel data for District employees in the pursuit of a more efficient retirement processing system

  • Responsible for identifying and implementing the appropriate level of technology to address short and long-term needs of the business and its customers while maintaining expenses and monitoring ROI/P&L

Key Achievements:

  • Revitalized a Fortune 100 EPMO/CoE providing consulting services to Fortune 500 organizations by mentoring, coaching, and retraining 50 Program/Project Managers to increase communication and risk analysis for repeatable success and increased client satisfaction rates by a factor of 10.

  • Designed, implemented, and managed a PMO responsible for invigorating the development division of a Healthcare software provider by implementing leading software architecture, increasing communications, and empowering staff which resulted in an increased market share of 7 positions to #1 in the United States and positioning firm for profitable sale in 12 months exceeding expectations set by Board of Directors.

  • Negotiated, designed and managed an authoritative Master Data Management system sourced through an Oracle Service BUS. Consolidated 5 District of Columbia PeopleSoft data systems into a centralized, accurate, and secure repository consisting of over 100 years of personnel data and optimizing the retirement process for DC employees. 

CONCEPTS INTEGRATION INTERNATIONAL

Chief Technology Officer/Program Management

September 2005 - January 2014

  • Revitalized a Fortune 100 PMO providing consulting services to Fortune 500 organizations by mentoring, coaching, and retraining 50 Program/Project Managers to increase communication and risk analysis for repeatable success and increased client satisfaction rates by a factor of 10.

  • Designed, implemented, and managed a PMO responsible for invigorating the development division of a Healthcare software provider by implementing leading software architecture, increasing communications, and empowering staff which resulted in an increased market share of 7 positions to #1 in the United States and positioning firm for profitable sale in 12 months exceeding expectations set by Board of Directors.

  • Negotiated, designed and managed an authoritative Master Data Management system sourced through an Oracle Service BUS. Consolidated 5 District of Columbia PeopleSoft data systems into a centralized, accurate, and secure repository consisting of over 100 years of personnel data and optimizing the retirement process for DC employees. 

 

Key Achievements:

  • Delivered successful turnaround of an 18 Million dollar initiative for a multi-national organization involving a team of 100+ geographically distributed members, with 7 data centers on 4 continents that provided real-time Patent and Trademark big-data mining services to global client base exceeding expectations for scope, cost and schedule.

  • Actively managed the delivery of professional program/project management services through a team of professionals while leveraging strategic management and technology teams for domestic and international contracts in excess of 50 million / 100+ geographically distributed team.

  • Successfully negotiated sale and transition in early 2012 for 150% of 2010 market value.

CREATIVE INFORMATION TECHNOLOGIES INC.

Director, Application Development (PMO)

October 2003 - September 2005

  • Led software development team responsible for fulfilling needs of Federal contracts with Department of State resulting in an increased repeatable project success factors by 200% through restructuring team into matrix based PMO with structured project management process

  • Trained and mentored PM’s and functional leads and partnered with them to develop functional processes for QA, Development, Data Management/Governance, and proposal development that more efficiently utilized resources decreasing overall operational costs and ensuring project success achieving CMMI Level 3 certification for the organization

  • Introduced a project culture with Servant Leadership to the organization standardizing on tools, methodology, and reporting process for internal and client contracts

  • Managed the delivery of custom software applications such as American Citizen Services leveraging C#, Java, SQL, and PowerBuilder leveraging Project Management and coding standards to increase overall success and customer satisfaction

  • Process improvement, hands on coding, and development of coding resulted in increasing: project profitability by 7%, project success rates by 10%, increased job satisfaction rate by 20%, and decreased project risks by 22%

CAMBRIDGE ASSOCIATES

Division Director, Application Development 

September 1998 - October 2003

  • Created and shaped a dynamic and geographically diverse software development division of 65 employees into centralized PMO with functional matrix staffing achieving 0% attrition rate over 5 years Created project management standards adopted to iterative development cycles for organization

  • Mentored and trained PM’s in Project Management process with focus on repeatable success and risk management for innovative apps building a project-centric culture in the organization and creating a greater degree of transparency for strategic initiatives

  • Organizational responsibility for hardware and software development teams. Led efforts to adopt Rational Unified Process (RUP) principles and practices within the envelope of the defined PMO development process

  • Developed and institutionalized a project management process to track and measure the progress of all the diverse cross-functional, cross-site deliverables

 

 

Project Manager / Software Developer

  • Rearchitected 15 legacy systems transitioning team from PowerBuilder/Sybase legacy development to C#/.NET/SQL model through iterative development process

  • Designed, developed and implemented multiple commercial subscription-based services through E-commerce applications developed in HTML/C# and SQL

  • Designed, developed and supported custom financial applications for global clients such as Welcome Trust in London saving clients up to 40 hours a month in data analyst time

Programmer / Analyst 

Hennepin County, MN                                                                                                          1995 - 1997

OMNI Resources, WI                                                                                                             1994 - 1995

Pennsylvania Health Care Cost Containment, Pennsylvania                                              1992 - 1994

Burke and Castle, Colorado                                                                                                  1990 - 1992